Terms and Conditions
Terms and Conditions
Last Updated: August 2026
Welcome to www.redpitaya.in, operated by Brilliant Electro Systems Pvt. Ltd., an authorised distributor of Red Pitaya products in India.
These Terms and Conditions (“Terms”) govern your access to and use of the Website, including browsing, enquiries, purchases, orders, payments, delivery, returns, and other services provided through the Website.
By accessing or using www.redpitaya.in, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website.
1. About the Website
Brilliant Electro Systems Pvt. Ltd. operates www.redpitaya.in for the sale and distribution of Red Pitaya products in India.
We make reasonable efforts to ensure that product information, specifications, images, pricing, availability, and other Website content are accurate and up to date. However, minor differences may occur due to manufacturer updates, product revisions, photography, or technical changes.
2. Eligibility
By using this Website or placing an order, you confirm that:
You are legally capable of entering into a binding agreement under applicable law.
The information provided by you is accurate and complete.
You will use the Website and products for lawful purposes.
You will comply with all applicable laws and regulations.
If you are placing an order on behalf of a company or organisation, you confirm that you are authorised to do so.
3. Product Information
We endeavour to provide accurate descriptions, technical specifications, images, features, and compatibility information for all products.
However:
Product specifications may change from time to time as per the manufacturer’s updates.
Product images may vary slightly from the actual product.
Packaging, accessories, colours, labels, and physical appearance may differ from images displayed on the Website.
Availability of products is subject to stock and manufacturer supply.
We reserve the right to correct errors or inaccuracies and update product information at any time.
4. Prices
All product prices displayed on the Website are subject to change without prior notice.
Unless specifically stated otherwise, applicable taxes, shipping charges, duties, or other charges may be additional.
The final amount payable will be displayed or communicated to the customer before order confirmation, wherever applicable.
In case of an obvious pricing or product information error, we reserve the right to cancel the affected order and refund any amount already paid by the customer.
5. Order Placement
When you place an order through the Website, you are making an offer to purchase the selected product.
An order is considered accepted only after confirmation by Brilliant Electro Systems Pvt. Ltd.
We reserve the right to:
Accept or reject any order
Request additional information before processing an order
Cancel an order due to stock unavailability
Cancel an order due to pricing, technical, or listing errors
Cancel an order where fraudulent or suspicious activity is suspected
Limit quantities ordered by a customer where reasonably necessary
If an order is cancelled after payment has been received, the applicable amount will be refunded in accordance with our Refund and Returns Policy.
6. Payment
Customers must make payment using the payment methods made available on the Website or as otherwise agreed with the Company.
The customer is responsible for providing accurate billing and payment information.
Orders may not be processed until payment is successfully received and verified.
For certain business, institutional, or bulk orders, payment terms may be separately agreed in writing between the customer and the Company.
7. Shipping and Delivery
We deliver products to locations within India, subject to serviceability and applicable shipping conditions.
Delivery timelines provided on the Website or communicated by us are estimates and may be affected by:
Courier/logistics delays
Weather conditions
Natural disasters
Government restrictions
Public holidays
Transportation disruptions
Incorrect or incomplete delivery information
Events beyond our reasonable control
The customer is responsible for providing accurate shipping and contact information.
Detailed shipping terms are provided in our Shipping Policy.
8. Inspection on Delivery
Customers are advised to inspect the package and product condition upon delivery.
If the package appears damaged, opened, tampered with, or otherwise compromised, the customer should immediately notify the delivery partner and contact us with photographs/videos and relevant order details.
Any claim relating to transit damage should be reported as soon as reasonably possible after delivery.
9. Returns, Refunds and Cancellations
Returns, replacements, refunds, and order cancellations are governed by our Refund and Returns Policy.
Customers should review the Refund and Returns Policy before placing an order.
Certain products may not be eligible for return or replacement due to their nature, technical configuration, usage, damage, modification, or other applicable conditions.
10. Warranty
Where a product is covered by a manufacturer’s warranty, the warranty will be subject to the manufacturer’s applicable warranty terms and conditions.
Warranty coverage may be subject to:
Proper installation and use
Compliance with product specifications
No unauthorised modification or repair
No physical or accidental damage
No misuse, negligence, or improper handling
Warranty terms may vary by product.
Customers should refer to the applicable product warranty documentation or contact us for assistance.
11. Product Usage and Safety
Customers are responsible for using products in accordance with the manufacturer’s instructions, technical specifications, safety requirements, and applicable laws.
Certain Red Pitaya products and related electronic equipment may be intended for technical, educational, research, engineering, laboratory, testing, or professional applications.
Customers should ensure that the product is suitable for their intended application before purchase.
We are not responsible for damage or loss arising from improper installation, misuse, unauthorised modification, incorrect connections, unsuitable applications, or failure to follow manufacturer’s instructions.
12. Intellectual Property
All content available on the Website, including but not limited to:
Text
Product descriptions
Graphics
Images
Logos
Website design
Videos
Software and code, where applicable
Product documentation
Trademarks and service marks
is protected by applicable intellectual property laws and belongs to Brilliant Electro Systems Pvt. Ltd., Red Pitaya, or the respective rights holders, as applicable.
You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit Website content without prior written permission from the relevant rights holder.
13. Red Pitaya Trademark and Brand
“Red Pitaya” and related names, logos, trademarks, product names, and intellectual property belong to their respective owners.
Brilliant Electro Systems Pvt. Ltd. is an authorised distributor of Red Pitaya products in India and does not claim ownership of Red Pitaya’s intellectual property.
14. User Information and Privacy
When you place an order, submit an enquiry, create an account, or otherwise interact with our Website, you may be required to provide personal or business information.
Your information will be handled in accordance with our Privacy Policy.
You are responsible for ensuring that the information provided to us is accurate and current.
15. Prohibited Activities
You agree not to:
Use the Website for unlawful purposes
Attempt to gain unauthorised access to the Website or its systems
Introduce viruses, malware, or other harmful code
Interfere with Website security or functionality
Scrape, copy, or reproduce Website content without permission
Use another person’s account or information without authorisation
Provide false or misleading information
Use the Website for fraudulent transactions
Attempt to circumvent Website security or payment systems
We reserve the right to restrict or terminate access where misuse or prohibited activity is identified.
16. Third-Party Links and Services
The Website may contain links to third-party websites, payment gateways, manufacturers, logistics providers, or other services.
These third-party services are operated independently and are subject to their own terms and policies.
We are not responsible for the availability, content, security, privacy practices, or performance of third-party websites or services.
17. Limitation of Liability
To the maximum extent permitted under applicable law, Brilliant Electro Systems Pvt. Ltd. shall not be liable for indirect, incidental, special, consequential, or business losses arising from the use of the Website or products, including loss of profits, revenue, data, or business opportunities.
Our liability relating to a particular product or order shall, to the extent permitted by law, be limited to the amount actually paid by the customer for the relevant product or order.
Nothing in these Terms shall exclude or limit liability that cannot legally be excluded or limited under applicable law.
18. Force Majeure
We shall not be responsible for any delay, failure, or inability to perform our obligations caused by circumstances beyond our reasonable control, including but not limited to:
Natural disasters
Fire
Flood
Earthquake
War
Civil unrest
Government restrictions
Strikes
Epidemics or pandemics
Transportation disruptions
Internet or telecommunications failures
Supply-chain disruptions
Manufacturer delays
Where reasonably possible, we will inform affected customers about significant delays or disruptions.
19. Indemnification
You agree to indemnify and hold harmless Brilliant Electro Systems Pvt. Ltd., its directors, employees, representatives, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from:
Your misuse of the Website
Your violation of these Terms
Your violation of applicable law
Your infringement of third-party rights
False or misleading information provided by you
Unauthorised use of products or services
20. Termination or Suspension
We may suspend or terminate your access to the Website, refuse service, or cancel an order if we reasonably believe that:
You have violated these Terms
Fraudulent or unlawful activity has occurred
False information has been provided
The Website is being misused
Such action is necessary to protect the Company, customers, or Website
Termination will not affect rights or obligations that arose before termination.
21. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable law, disputes arising out of or relating to these Terms, the Website, or transactions with Brilliant Electro Systems Pvt. Ltd. shall be subject to the jurisdiction of the competent courts in Maharashtra, India.
22. Changes to These Terms
We reserve the right to modify these Terms and Conditions at any time.
Changes will be published on this page with an updated “Last Updated” date.
Your continued use of the Website after changes are published constitutes acceptance of the revised Terms, subject to applicable law.
23. Contact Us
For questions regarding these Terms and Conditions, orders, products, or services, please contact:
Brilliant Electro Systems Pvt. Ltd.
Authorised Distributor of Red Pitaya Products in India
Website: www.redpitaya.in
Email: hiren@brilliantelectronics.com
Phone: +91-22-26201408
Address: 710, Dev Plaza, 7th Floor, Opp. Fire Station, Andheri (West), Mumbai – 400058, India
By using www.redpitaya.in, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.